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Table 5: Staffing and Utilization

North Carolina Data

X

38 Awardees

Line Personnel by Major Service Category FTEs (a) Clinic Visits (b) Virtual Visits (b2) Patients (c)
1. Family Physicians 191.96 455,011 9,105
2. General Practitioners 5.21 4,132 6
3. Internists 30.40 64,945 1,080
4. Obstetrician/Gynecologists 8.50 13,684 75
5. Pediatricians 41.80 82,627 2,861
7. Other Specialty Physicians 6.88 10,608 15
8. Total Physicians (Lines 1–7) 284.75 631,007 13,142
9a. Nurse Practitioners 313.05 638,944 23,941
9b. Physician Assistants 179.92 383,057 14,982
10. Certified Nurse Midwives 5.67 10,074 9
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 498.64 1,032,075 38,932
11. Nurses 336.92 35,029 771
12. Other Medical Personnel 997.57
13. Laboratory Personnel 55.55
14. X-ray Personnel 19.42
15. Total Medical Care Services (Lines 8 + 10a– 14) 2,192.85 1,698,111 52,845 590,748
16. Dentists 110.57 200,776 8
17. Dental Hygienists 64.75 57,909 1
17a. Dental Therapists 0.00 0 0
18. Other Dental Personnel 287.31
19. Total Dental Services (Lines 16–18) 462.63 258,685 9 112,591
20a. Psychiatrists 10.47 7,836 6,772
20a1. Licensed Clinical Psychologists 3.53 2,302 615
20a2. Licensed Clinical Social Workers 335.41 209,738 37,918
20b. Other Licensed Mental Health Providers 70.90 65,925 27,942
20c. Other Mental Health Personnel 68.28 7,794 1,557
20. Total Mental Health Services (Lines 20a-c) 488.59 293,595 74,804 74,739
21. Substance Use Disorder Services 42.75 26,558 2,817 10,298
22. Other Professional Services 23.02 21,558 1,423 6,789
a. Audiologist
b. Chiropractors
c. Community and Behavioral Health Aides/Practitioners (CHA/Ps and BHA/Ps)
d. Podiatrists
e. Registered Dieticians, including Dieticians and Nutritionists
f. Therapists, including Massage, Occupational, Physical, Respiratory, and Speech Therapists and Speech Pathologists
g. Traditional Medicine Providers, including Acupuncturists and Naturopaths
h. Other Professional Services - NOT LISTED
22a. Ophthalmologists 0.05 87 0
22b. Optometrists 1.31 2,318 0
22c. Other Vision Care Personnel 1.92
22d. Total Vision Services (Lines 22a–c) 3.28 2,405 0 2,332
23a. Pharmacists 142.71
23b. Clinical Pharmacists 31.50
23c. Pharmacy Technicians 233.49
23d. Other Pharmacy Personnel 53.42
23. Pharmacy Personnel (Lines 23a–d) 461.12
24. Case Managers 298.34 62,804 31,472
25. Health Education Specialists 46.83 41,493 1,259
26. Outreach Workers 72.69
27. Transportation Personnel 25.10
27a. Eligibility Assistance Workers 91.76
27b. Interpretation Personnel 52.98
27c. Community Health Workers 87.59
28. Other Patient Support Services ** 5.50
29. Total Patient Support Services (Lines 24–28) ** 680.79 104,297 32,731 77,442
29a. Other Programs and Services 195.43
29b. Quality Improvement Personnel 79.65
30a. Management and Support Personnel 767.05
30b. Fiscal and Billing Personnel 359.98
30c. IT Personnel 131.18
31. Facility Personnel 119.59
32. Patient Support Personnel 1,022.30
33. Total Facility and Non-Clinical Support Personnel (Lines 30a-32) 2,400.10
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 7,030.21 2,405,209 164,629
Line Personnel by Major Service Category FTEs Clinic Visits Virtual Visits
% Group % Total % Group % Total % Group % Total
1. Family Physicians 8.75% 2.73% 26.80% 18.92% 17.23% 5.53%
2. General Practitioners 0.24% 0.07% 0.24% 0.17% 0.01% 0.00%
3. Internists 1.39% 0.43% 3.82% 2.70% 2.04% 0.66%
4. Obstetrician/Gynecologists 0.39% 0.12% 0.81% 0.57% 0.14% 0.05%
5. Pediatricians 1.91% 0.59% 4.87% 3.44% 5.41% 1.74%
7. Other Specialty Physicians 0.31% 0.10% 0.62% 0.44% 0.03% 0.01%
8. Total Physicians (Lines 1–7) 12.99% 4.05% 37.16% 26.24% 24.87% 7.98%
9a. Nurse Practitioners 14.28% 4.45% 37.63% 26.57% 45.30% 14.54%
9b. Physician Assistants 8.20% 2.56% 22.56% 15.93% 28.35% 9.10%
10. Certified Nurse Midwives 0.26% 0.08% 0.59% 0.42% 0.02% 0.01%
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 22.74% 7.09% 60.78% 42.91% 73.67% 23.65%
11. Nurses 15.36% 4.79% 2.06% 1.46% 1.46% 0.47%
12. Other Medical Personnel 45.49% 14.19%
13. Laboratory Personnel 2.53% 0.79%
14. X-ray Personnel 0.89% 0.28%
15. Total Medical Care Services (Lines 8 + 10a– 14) 100.00% 31.19% 100.00% 70.60% 100.00% 32.10%
16. Dentists 23.90% 1.57% 77.61% 8.35% 88.89% 0.00%
17. Dental Hygienists 14.00% 0.92% 22.39% 2.41% 11.11% 0.00%
17a. Dental Therapists 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
18. Other Dental Personnel 62.10% 4.09%
19. Total Dental Services (Lines 16–18) 100.00% 6.58% 100.00% 10.76% 100.00% 0.01%
20a. Psychiatrists 2.14% 0.15% 2.67% 0.33% 9.05% 4.11%
20a1. Licensed Clinical Psychologists 0.72% 0.05% 0.78% 0.10% 0.82% 0.37%
20a2. Licensed Clinical Social Workers 68.65% 4.77% 71.44% 8.72% 50.69% 23.03%
20b. Other Licensed Mental Health Providers 14.51% 1.01% 22.45% 2.74% 37.35% 16.97%
20c. Other Mental Health Personnel 13.97% 0.97% 2.65% 0.32% 2.08% 0.95%
20. Total Mental Health Services (Lines 20a-c) 100.00% 6.95% 100.00% 12.21% 100.00% 45.44%
21. Substance Use Disorder Services 100.00% 0.61% 100.00% 1.10% 100.00% 1.71%
22. Other Professional Services 100.00% 0.33% 100.00% 0.90% 100.00% 0.86%
22a. Ophthalmologists 1.52% 0.00% 3.62% 0.00% 0.00%
22b. Optometrists 39.94% 0.02% 96.38% 0.10% 0.00%
22c. Other Vision Care Personnel 58.54% 0.03%
22d. Total Vision Services (Lines 22a–c) 100.00% 0.05% 100.00% 0.10% 0.00%
23a. Pharmacists 30.95% 2.03%
23b. Clinical Pharmacists 6.83% 0.45%
23c. Pharmacy Technicians 50.64% 3.32%
23d. Other Pharmacy Personnel 11.58% 0.76%
23. Pharmacy Personnel (Lines 23a–d) 100.00% 6.56%
24. Case Managers 43.82% 4.24% 60.22% 2.61% 96.15% 19.12%
25. Health Education Specialists 6.88% 0.67% 39.78% 1.73% 3.85% 0.76%
26. Outreach Workers 10.68% 1.03%
27. Transportation Personnel 3.69% 0.36%
27a. Eligibility Assistance Workers 13.48% 1.31%
27b. Interpretation Personnel 7.78% 0.75%
27c. Community Health Workers 12.87% 1.25%
28. Other Patient Support Services ** 0.81% 0.08%
29. Total Patient Support Services (Lines 24–28) ** 100.00% 9.68% 100.00% 4.34% 100.00% 19.88%
29a. Other Programs and Services 100.00% 2.78%
29b. Quality Improvement Personnel 100.00% 1.13%
30a. Management and Support Personnel 10.91%
30b. Fiscal and Billing Personnel 5.12%
30c. IT Personnel 1.87%
31. Facility Personnel 1.70%
32. Patient Support Personnel 14.54%
33. Total Facility and Non-Clinical Support Personnel (Lines 30a-32) 100.00% 34.14%
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 100.00% 100.00% 100.00%

Footnotes

'-' Data cannot be calculated or has been suppressed for confidentiality purposes.

'**' Patient Support Services are listed as Enabling Services in the 2025 UDS Manual.

Cells that are shaded blue represent data that was not reported or null values.

View Detailed UDS Footnotes

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