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Table 5: Staffing and Utilization

Massachusetts Data

X

37 Awardees

Line Personnel by Major Service Category FTEs (a) Clinic Visits (b) Virtual Visits (b2) Patients (c)
1. Family Physicians 263.53 435,419 62,603
2. General Practitioners 2.30 6,447 206
3. Internists 149.51 311,948 62,905
4. Obstetrician/Gynecologists 31.03 50,983 4,122
5. Pediatricians 82.92 177,000 12,982
7. Other Specialty Physicians 16.59 47,615 2,826
8. Total Physicians (Lines 1–7) 545.88 1,029,412 145,644
9a. Nurse Practitioners 525.80 863,949 138,855
9b. Physician Assistants 83.65 166,305 21,456
10. Certified Nurse Midwives 23.76 34,801 1,482
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 633.21 1,065,055 161,793
11. Nurses 986.70 161,545 17,144
12. Other Medical Personnel 1,075.12
13. Laboratory Personnel 50.03
14. X-ray Personnel 27.78
15. Total Medical Care Services (Lines 8 + 10a– 14) 3,318.72 2,256,012 324,581 765,219
16. Dentists 208.04 383,110 8,559
17. Dental Hygienists 80.55 77,957 6
17a. Dental Therapists 0.00 0 0
18. Other Dental Personnel 362.73
19. Total Dental Services (Lines 16–18) 651.32 461,067 8,565 172,147
20a. Psychiatrists 32.66 19,461 33,393
20a1. Licensed Clinical Psychologists 19.32 6,349 9,316
20a2. Licensed Clinical Social Workers 269.56 88,825 100,381
20b. Other Licensed Mental Health Providers 158.06 63,210 94,084
20c. Other Mental Health Personnel 111.69 35,475 25,620
20. Total Mental Health Services (Lines 20a-c) 591.29 213,320 262,794 70,205
21. Substance Use Disorder Services 178.52 50,087 31,231 14,236
22. Other Professional Services 61.43 35,399 16,554 24,820
22a. Ophthalmologists 0.15 554 1
22b. Optometrists 57.98 130,587 235
22c. Other Vision Care Personnel 75.11
22d. Total Vision Services (Lines 22a–c) 133.24 131,141 236 103,092
23a. Pharmacists 175.11
23b. Clinical Pharmacists 27.97
23c. Pharmacy Technicians 159.77
23d. Other Pharmacy Personnel 57.28
23. Pharmacy Personnel (Lines 23a–d) 420.13
24. Case Managers 434.07 88,821 32,114
25. Health Education Specialists 60.30 14,693 1,371
26. Outreach Workers 91.00
27. Transportation Personnel 43.40
27a. Eligibility Assistance Workers 239.32
27b. Interpretation Personnel 158.47
27c. Community Health Workers 213.75
28. Other Enabling Services 1.00
29. Total Enabling Services (Lines 24–28) 1,241.31 103,514 33,485 52,633
29a. Other Programs and Services 856.05
29b. Quality Improvement Personnel 127.18
30a. Management and Support Personnel 1,020.96
30b. Fiscal and Billing Personnel 435.31
30c. IT Personnel 228.32
31. Facility Personnel 264.50
32. Patient Support Personnel 1,543.54
33. Total Facility and Non-Clinical Support Personnel (Lines 30a-32) 3,492.63
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 11,071.82 3,250,540 677,446
Line Personnel by Major Service Category FTEs Clinic Visits Virtual Visits
% Group % Total % Group % Total % Group % Total
1. Family Physicians 7.94% 2.38% 19.30% 13.40% 19.29% 9.24%
2. General Practitioners 0.07% 0.02% 0.29% 0.20% 0.06% 0.03%
3. Internists 4.51% 1.35% 13.83% 9.60% 19.38% 9.29%
4. Obstetrician/Gynecologists 0.93% 0.28% 2.26% 1.57% 1.27% 0.61%
5. Pediatricians 2.50% 0.75% 7.85% 5.45% 4.00% 1.92%
7. Other Specialty Physicians 0.50% 0.15% 2.11% 1.46% 0.87% 0.42%
8. Total Physicians (Lines 1–7) 16.45% 4.93% 45.63% 31.67% 44.87% 21.50%
9a. Nurse Practitioners 15.84% 4.75% 38.30% 26.58% 42.78% 20.50%
9b. Physician Assistants 2.52% 0.76% 7.37% 5.12% 6.61% 3.17%
10. Certified Nurse Midwives 0.72% 0.21% 1.54% 1.07% 0.46% 0.22%
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 19.08% 5.72% 47.21% 32.77% 49.85% 23.88%
11. Nurses 29.73% 8.91% 7.16% 4.97% 5.28% 2.53%
12. Other Medical Personnel 32.40% 9.71%
13. Laboratory Personnel 1.51% 0.45%
14. X-ray Personnel 0.84% 0.25%
15. Total Medical Care Services (Lines 8 + 10a– 14) 100.00% 29.97% 100.00% 69.40% 100.00% 47.91%
16. Dentists 31.94% 1.88% 83.09% 11.79% 99.93% 1.26%
17. Dental Hygienists 12.37% 0.73% 16.91% 2.40% 0.07% 0.00%
17a. Dental Therapists 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
18. Other Dental Personnel 55.69% 3.28%
19. Total Dental Services (Lines 16–18) 100.00% 5.88% 100.00% 14.18% 100.00% 1.26%
20a. Psychiatrists 5.52% 0.29% 9.12% 0.60% 12.71% 4.93%
20a1. Licensed Clinical Psychologists 3.27% 0.17% 2.98% 0.20% 3.54% 1.38%
20a2. Licensed Clinical Social Workers 45.59% 2.43% 41.64% 2.73% 38.20% 14.82%
20b. Other Licensed Mental Health Providers 26.73% 1.43% 29.63% 1.94% 35.80% 13.89%
20c. Other Mental Health Personnel 18.89% 1.01% 16.63% 1.09% 9.75% 3.78%
20. Total Mental Health Services (Lines 20a-c) 100.00% 5.34% 100.00% 6.56% 100.00% 38.79%
21. Substance Use Disorder Services 100.00% 1.61% 100.00% 1.54% 100.00% 4.61%
22. Other Professional Services 100.00% 0.55% 100.00% 1.09% 100.00% 2.44%
22a. Ophthalmologists 0.11% 0.00% 0.42% 0.02% 0.42% 0.00%
22b. Optometrists 43.52% 0.52% 99.58% 4.02% 99.58% 0.03%
22c. Other Vision Care Personnel 56.37% 0.68%
22d. Total Vision Services (Lines 22a–c) 100.00% 1.20% 100.00% 4.03% 100.00% 0.03%
23a. Pharmacists 41.68% 1.58%
23b. Clinical Pharmacists 6.66% 0.25%
23c. Pharmacy Technicians 38.03% 1.44%
23d. Other Pharmacy Personnel 13.63% 0.52%
23. Pharmacy Personnel (Lines 23a–d) 100.00% 3.79%
24. Case Managers 34.97% 3.92% 85.81% 2.73% 95.91% 4.74%
25. Health Education Specialists 4.86% 0.54% 14.19% 0.45% 4.09% 0.20%
26. Outreach Workers 7.33% 0.82%
27. Transportation Personnel 3.50% 0.39%
27a. Eligibility Assistance Workers 19.28% 2.16%
27b. Interpretation Personnel 12.77% 1.43%
27c. Community Health Workers 17.22% 1.93%
28. Other Enabling Services 0.08% 0.01%
29. Total Enabling Services (Lines 24–28) 100.00% 11.21% 100.00% 3.18% 100.00% 4.94%
29a. Other Programs and Services 100.00% 7.73%
29b. Quality Improvement Personnel 100.00% 1.15%
30a. Management and Support Personnel 9.22%
30b. Fiscal and Billing Personnel 3.93%
30c. IT Personnel 2.06%
31. Facility Personnel 2.39%
32. Patient Support Personnel 13.94%
33. Total Facility and Non-Clinical Support Personnel (Lines 30a-32) 100.00% 31.55%
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 100.00% 100.00% 100.00%

Footnotes

'-' Data cannot be calculated or has been suppressed for confidentiality purposes.

Cells that are shaded blue represent data that was not reported or null values.

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