Table 5: Staffing and Utilization
Massachusetts Data
37 Awardees
| Line | Personnel by Major Service Category | FTEs (a) | Clinic Visits (b) | Virtual Visits (b2) | Patients (c) |
|---|---|---|---|---|---|
| 1. | Family Physicians | 253.93 | 454,524 | 68,172 | |
| 2. | General Practitioners | 2.35 | 3,142 | 261 | |
| 3. | Internists | 145.81 | 308,445 | 64,854 | |
| 4. | Obstetrician/Gynecologists | 31.38 | 49,384 | 4,503 | |
| 5. | Pediatricians | 86.72 | 178,448 | 14,756 | |
| 7. | Other Specialty Physicians | 21.07 | 51,439 | 1,518 | |
| 8. | Total Physicians (Lines 1–7) | 541.26 | 1,045,382 | 154,064 | |
| 9a. | Nurse Practitioners | 486.06 | 760,995 | 150,811 | |
| 9b. | Physician Assistants | 75.20 | 129,877 | 21,411 | |
| 10. | Certified Nurse Midwives | 22.19 | 35,546 | 2,111 | |
| 10a. | Total NPs, PAs, and CNMs (Lines 9a–10) | 583.45 | 926,418 | 174,333 | |
| 11. | Nurses | 954.47 | 147,656 | 22,607 | |
| 12. | Other Medical Personnel | 1,024.74 | |||
| 13. | Laboratory Personnel | 48.90 | |||
| 14. | X-ray Personnel | 22.88 | |||
| 15. | Total Medical Care Services (Lines 8 + 10a– 14) | 3,175.70 | 2,119,456 | 351,004 | 721,418 |
| 16. | Dentists | 199.31 | 369,411 | 5,461 | |
| 17. | Dental Hygienists | 74.16 | 69,178 | 328 | |
| 17a. | Dental Therapists | 0.00 | 0 | 0 | |
| 18. | Other Dental Personnel | 340.73 | |||
| 19. | Total Dental Services (Lines 16–18) | 614.20 | 438,589 | 5,789 | 157,328 |
| 20a. | Psychiatrists | 32.64 | 16,689 | 30,569 | |
| 20a1. | Licensed Clinical Psychologists | 21.57 | 8,169 | 11,519 | |
| 20a2. | Licensed Clinical Social Workers | 253.73 | 84,458 | 107,310 | |
| 20b. | Other Licensed Mental Health Providers | 142.76 | 41,472 | 74,250 | |
| 20c. | Other Mental Health Personnel | 100.50 | 30,076 | 29,291 | |
| 20. | Total Mental Health Services (Lines 20a-c) | 551.20 | 180,864 | 252,939 | 63,947 |
| 21. | Substance Use Disorder Services | 167.76 | 44,692 | 31,166 | 13,030 |
| 22. | Other Professional Services | 61.37 | 33,209 | 18,488 | 23,568 |
| 22a. | Ophthalmologists | 0.44 | 721 | 1 | |
| 22b. | Optometrists | 58.41 | 123,524 | 348 | |
| 22c. | Other Vision Care Personnel | 71.00 | |||
| 22d. | Total Vision Services (Lines 22a–c) | 129.85 | 124,245 | 349 | 96,517 |
| 23a. | Pharmacists | 148.89 | |||
| 23b. | Clinical Pharmacists | 32.11 | |||
| 23c. | Pharmacy Technicians | 142.59 | |||
| 23d. | Other Pharmacy Personnel | 51.05 | |||
| 23. | Pharmacy Personnel (Lines 23a–d) | 374.64 | |||
| 24. | Case Managers | 436.20 | 78,094 | 27,195 | |
| 25. | Health Education Specialists | 64.61 | 13,745 | 1,414 | |
| 26. | Outreach Workers | 79.90 | |||
| 27. | Transportation Personnel | 42.43 | |||
| 27a. | Eligibility Assistance Workers | 213.84 | |||
| 27b. | Interpretation Personnel | 161.63 | |||
| 27c. | Community Health Workers | 208.49 | |||
| 28. | Other Enabling Services | 1.00 | |||
| 29. | Total Enabling Services (Lines 24–28) | 1,208.10 | 91,839 | 28,609 | 46,878 |
| 29a. | Other Programs and Services | 871.71 | |||
| 29b. | Quality Improvement Personnel | 127.58 | |||
| 30a. | Management and Support Personnel | 978.53 | |||
| 30b. | Fiscal and Billing Personnel | 432.50 | |||
| 30c. | IT Personnel | 240.24 | |||
| 31. | Facility Personnel | 264.36 | |||
| 32. | Patient Support Personnel | 1,500.76 | |||
| 33. | Total Facility and Non-Clinical Support Personnel (Lines 30a-32) | 3,416.39 | |||
| 34. | Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) | 10,698.50 | 3,032,894 | 688,344 |
| Line | Personnel by Major Service Category | FTEs | Clinic Visits | Virtual Visits | |||
|---|---|---|---|---|---|---|---|
| % Group | % Total | % Group | % Total | % Group | % Total | ||
| 1. | Family Physicians | 8.00% | 2.37% | 21.45% | 14.99% | 19.42% | 9.90% |
| 2. | General Practitioners | 0.07% | 0.02% | 0.15% | 0.10% | 0.07% | 0.04% |
| 3. | Internists | 4.59% | 1.36% | 14.55% | 10.17% | 18.48% | 9.42% |
| 4. | Obstetrician/Gynecologists | 0.99% | 0.29% | 2.33% | 1.63% | 1.28% | 0.65% |
| 5. | Pediatricians | 2.73% | 0.81% | 8.42% | 5.88% | 4.20% | 2.14% |
| 7. | Other Specialty Physicians | 0.66% | 0.20% | 2.43% | 1.70% | 0.43% | 0.22% |
| 8. | Total Physicians (Lines 1–7) | 17.04% | 5.06% | 49.32% | 34.47% | 43.89% | 22.38% |
| 9a. | Nurse Practitioners | 15.31% | 4.54% | 35.91% | 25.09% | 42.97% | 21.91% |
| 9b. | Physician Assistants | 2.37% | 0.70% | 6.13% | 4.28% | 6.10% | 3.11% |
| 10. | Certified Nurse Midwives | 0.70% | 0.21% | 1.68% | 1.17% | 0.60% | 0.31% |
| 10a. | Total NPs, PAs, and CNMs (Lines 9a–10) | 18.37% | 5.45% | 43.71% | 30.55% | 49.67% | 25.33% |
| 11. | Nurses | 30.06% | 8.92% | 6.97% | 4.87% | 6.44% | 3.28% |
| 12. | Other Medical Personnel | 32.27% | 9.58% | ||||
| 13. | Laboratory Personnel | 1.54% | 0.46% | ||||
| 14. | X-ray Personnel | 0.72% | 0.21% | ||||
| 15. | Total Medical Care Services (Lines 8 + 10a– 14) | 100.00% | 29.68% | 100.00% | 69.88% | 100.00% | 50.99% |
| 16. | Dentists | 32.45% | 1.86% | 84.23% | 12.18% | 94.33% | 0.79% |
| 17. | Dental Hygienists | 12.07% | 0.69% | 15.77% | 2.28% | 5.67% | 0.05% |
| 17a. | Dental Therapists | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| 18. | Other Dental Personnel | 55.48% | 3.18% | ||||
| 19. | Total Dental Services (Lines 16–18) | 100.00% | 5.74% | 100.00% | 14.46% | 100.00% | 0.84% |
| 20a. | Psychiatrists | 5.92% | 0.31% | 9.23% | 0.55% | 12.09% | 4.44% |
| 20a1. | Licensed Clinical Psychologists | 3.91% | 0.20% | 4.52% | 0.27% | 4.55% | 1.67% |
| 20a2. | Licensed Clinical Social Workers | 46.03% | 2.37% | 46.70% | 2.78% | 42.43% | 15.59% |
| 20b. | Other Licensed Mental Health Providers | 25.90% | 1.33% | 22.93% | 1.37% | 29.35% | 10.79% |
| 20c. | Other Mental Health Personnel | 18.23% | 0.94% | 16.63% | 0.99% | 11.58% | 4.26% |
| 20. | Total Mental Health Services (Lines 20a-c) | 100.00% | 5.15% | 100.00% | 5.96% | 100.00% | 36.75% |
| 21. | Substance Use Disorder Services | 100.00% | 1.57% | 100.00% | 1.47% | 100.00% | 4.53% |
| 22. | Other Professional Services | 100.00% | 0.57% | 100.00% | 1.09% | 100.00% | 2.69% |
| 22a. | Ophthalmologists | 0.34% | 0.00% | 0.58% | 0.02% | 0.29% | 0.00% |
| 22b. | Optometrists | 44.98% | 0.55% | 99.42% | 4.07% | 99.71% | 0.05% |
| 22c. | Other Vision Care Personnel | 54.68% | 0.66% | ||||
| 22d. | Total Vision Services (Lines 22a–c) | 100.00% | 1.21% | 100.00% | 4.10% | 100.00% | 0.05% |
| 23a. | Pharmacists | 39.74% | 1.39% | ||||
| 23b. | Clinical Pharmacists | 8.57% | 0.30% | ||||
| 23c. | Pharmacy Technicians | 38.06% | 1.33% | ||||
| 23d. | Other Pharmacy Personnel | 13.63% | 0.48% | ||||
| 23. | Pharmacy Personnel (Lines 23a–d) | 100.00% | 3.50% | ||||
| 24. | Case Managers | 36.11% | 4.08% | 85.03% | 2.57% | 95.06% | 3.95% |
| 25. | Health Education Specialists | 5.35% | 0.60% | 14.97% | 0.45% | 4.94% | 0.21% |
| 26. | Outreach Workers | 6.61% | 0.75% | ||||
| 27. | Transportation Personnel | 3.51% | 0.40% | ||||
| 27a. | Eligibility Assistance Workers | 17.70% | 2.00% | ||||
| 27b. | Interpretation Personnel | 13.38% | 1.51% | ||||
| 27c. | Community Health Workers | 17.26% | 1.95% | ||||
| 28. | Other Enabling Services | 0.08% | 0.01% | ||||
| 29. | Total Enabling Services (Lines 24–28) | 100.00% | 11.29% | 100.00% | 3.03% | 100.00% | 4.16% |
| 29a. | Other Programs and Services | 100.00% | 8.15% | ||||
| 29b. | Quality Improvement Personnel | 100.00% | 1.19% | ||||
| 30a. | Management and Support Personnel | 9.15% | |||||
| 30b. | Fiscal and Billing Personnel | 4.04% | |||||
| 30c. | IT Personnel | 2.25% | |||||
| 31. | Facility Personnel | 2.47% | |||||
| 32. | Patient Support Personnel | 14.03% | |||||
| 33. | Total Facility and Non-Clinical Support Personnel (Lines 30a-32) | 100.00% | 31.93% | ||||
| 34. | Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) | 100.00% | 100.00% | 100.00% | |||
Footnotes
'-' Data cannot be calculated or has been suppressed for confidentiality purposes.
Cells that are shaded blue represent data that was not reported or null values.
View Detailed UDS Footnotes
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