Table 5: Staffing and Utilization
Massachusetts Data
37 Awardees
| Line | Personnel by Major Service Category | FTEs (a) | Clinic Visits (b) | Virtual Visits (b2) | Patients (c) |
|---|---|---|---|---|---|
| 1. | Family Physicians | 254.24 | 418,000 | 105,094 | |
| 2. | General Practitioners | 3.05 | 4,588 | 1,191 | |
| 3. | Internists | 153.79 | 289,974 | 102,694 | |
| 4. | Obstetrician/Gynecologists | 26.84 | 42,873 | 4,469 | |
| 5. | Pediatricians | 79.46 | 175,639 | 22,458 | |
| 7. | Other Specialty Physicians | 24.75 | 54,513 | 3,174 | |
| 8. | Total Physicians (Lines 1–7) | 542.13 | 985,587 | 239,080 | |
| 9a. | Nurse Practitioners | 477.87 | 677,747 | 214,710 | |
| 9b. | Physician Assistants | 67.44 | 102,691 | 24,158 | |
| 10. | Certified Nurse Midwives | 25.48 | 40,391 | 3,374 | |
| 10a. | Total NPs, PAs, and CNMs (Lines 9a–10) | 570.79 | 820,829 | 242,242 | |
| 11. | Nurses | 930.01 | 165,514 | 36,796 | |
| 12. | Other Medical Personnel | 1,000.49 | |||
| 13. | Laboratory Personnel | 57.79 | |||
| 14. | X-ray Personnel | 23.48 | |||
| 15. | Total Medical Care Services (Lines 8 + 10a through 14) | 3,124.69 | 1,971,930 | 518,118 | 710,373 |
| 16. | Dentists | 199.87 | 355,084 | 6,346 | |
| 17. | Dental Hygienists | 71.63 | 64,006 | 44 | |
| 17a. | Dental Therapists | 0.00 | 0 | 0 | |
| 18. | Other Dental Personnel | 319.37 | |||
| 19. | Total Dental Services (Lines 16–18) | 590.87 | 419,090 | 6,390 | 155,525 |
| 20a. | Psychiatrists | 33.72 | 17,155 | 46,591 | |
| 20a1. | Licensed Clinical Psychologists | 21.54 | 6,848 | 13,653 | |
| 20a2. | Licensed Clinical Social Workers | 258.37 | 60,929 | 135,475 | |
| 20b. | Other Licensed Mental Health Providers | 129.65 | 35,711 | 83,212 | |
| 20c. | Other Mental Health Personnel | 81.40 | 15,755 | 28,815 | |
| 20. | Total Mental Health Services (Lines 20a-c) | 524.68 | 136,398 | 307,746 | 63,235 |
| 21. | Substance Use Disorder Services | 143.39 | 36,778 | 38,657 | 11,417 |
| 22. | Other Professional Services | 60.93 | 30,455 | 18,593 | 24,460 |
| 22a. | Ophthalmologists | 0.51 | 1,522 | 2 | |
| 22b. | Optometrists | 60.53 | 117,420 | 795 | |
| 22c. | Other Vision Care Personnel | 62.02 | |||
| 22d. | Total Vision Services (Lines 22a–c) | 123.06 | 118,942 | 797 | 92,530 |
| 23. | Pharmacy Personnel | 346.42 | |||
| 24. | Case Managers | 402.43 | 73,652 | 36,041 | |
| 25. | Patient and Community Education Specialists | 73.47 | 15,788 | 8,632 | |
| 26. | Outreach Workers | 84.60 | |||
| 27. | Transportation Personnel | 42.60 | |||
| 27a. | Eligibility Assistance Workers | 215.96 | |||
| 27b. | Interpretation Personnel | 160.04 | |||
| 27c. | Community Health Workers | 182.68 | |||
| 28. | Other Enabling Services | 17.90 | |||
| 29. | Total Enabling Services (Lines 24–28) | 1,179.68 | 89,440 | 44,673 | 52,121 |
| 29a. | Other Programs and Services | 815.95 | |||
| 29b. | Quality Improvement Personnel | 118.96 | |||
| 30a. | Management and Support Personnel | 901.56 | |||
| 30b. | Fiscal and Billing Personnel | 437.59 | |||
| 30c. | IT Personnel | 234.57 | |||
| 31. | Facility Personnel | 236.94 | |||
| 32. | Patient Support Personnel | 1,481.50 | |||
| 33. | Total Facility and Non-Clinical Support Personnel (Lines 30a-32) | 3,292.16 | |||
| 34. | Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) | 10,320.79 | 2,803,033 | 934,974 |
| Line | Personnel by Major Service Category | FTEs | Clinic Visits | Virtual Visits | |||
|---|---|---|---|---|---|---|---|
| % Group | % Total | % Group | % Total | % Group | % Total | ||
| 1. | Family Physicians | 8.14% | 2.46% | 21.20% | 14.91% | 20.28% | 11.24% |
| 2. | General Practitioners | 0.10% | 0.03% | 0.23% | 0.16% | 0.23% | 0.13% |
| 3. | Internists | 4.92% | 1.49% | 14.71% | 10.35% | 19.82% | 10.98% |
| 4. | Obstetrician/Gynecologists | 0.86% | 0.26% | 2.17% | 1.53% | 0.86% | 0.48% |
| 5. | Pediatricians | 2.54% | 0.77% | 8.91% | 6.27% | 4.33% | 2.40% |
| 7. | Other Specialty Physicians | 0.79% | 0.24% | 2.76% | 1.94% | 0.61% | 0.34% |
| 8. | Total Physicians (Lines 1–7) | 17.35% | 5.25% | 49.98% | 35.16% | 46.14% | 25.57% |
| 9a. | Nurse Practitioners | 15.29% | 4.63% | 34.37% | 24.18% | 41.44% | 22.96% |
| 9b. | Physician Assistants | 2.16% | 0.65% | 5.21% | 3.66% | 4.66% | 2.58% |
| 10. | Certified Nurse Midwives | 0.82% | 0.25% | 2.05% | 1.44% | 0.65% | 0.36% |
| 10a. | Total NPs, PAs, and CNMs (Lines 9a–10) | 18.27% | 5.53% | 41.63% | 29.28% | 46.75% | 25.91% |
| 11. | Nurses | 29.76% | 9.01% | 8.39% | 5.90% | 7.10% | 3.94% |
| 12. | Other Medical Personnel | 32.02% | 9.69% | ||||
| 13. | Laboratory Personnel | 1.85% | 0.56% | ||||
| 14. | X-ray Personnel | 0.75% | 0.23% | ||||
| 15. | Total Medical Care Services (Lines 8 + 10a through 14) | 100.00% | 30.28% | 100.00% | 70.35% | 100.00% | 55.42% |
| 16. | Dentists | 33.83% | 1.94% | 84.73% | 12.67% | 99.31% | 0.68% |
| 17. | Dental Hygienists | 12.12% | 0.69% | 15.27% | 2.28% | 0.69% | 0.00% |
| 17a. | Dental Therapists | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| 18. | Other Dental Personnel | 54.05% | 3.09% | ||||
| 19. | Total Dental Services (Lines 16–18) | 100.00% | 5.73% | 100.00% | 14.95% | 100.00% | 0.68% |
| 20a. | Psychiatrists | 6.43% | 0.33% | 12.58% | 0.61% | 15.14% | 4.98% |
| 20a1. | Licensed Clinical Psychologists | 4.11% | 0.21% | 5.02% | 0.24% | 4.44% | 1.46% |
| 20a2. | Licensed Clinical Social Workers | 49.24% | 2.50% | 44.67% | 2.17% | 44.02% | 14.49% |
| 20b. | Other Licensed Mental Health Providers | 24.71% | 1.26% | 26.18% | 1.27% | 27.04% | 8.90% |
| 20c. | Other Mental Health Personnel | 15.51% | 0.79% | 11.55% | 0.56% | 9.36% | 3.08% |
| 20. | Total Mental Health Services (Lines 20a-c) | 100.00% | 5.08% | 100.00% | 4.87% | 100.00% | 32.91% |
| 21. | Substance Use Disorder Services | 100.00% | 1.39% | 100.00% | 1.31% | 100.00% | 4.13% |
| 22. | Other Professional Services | 100.00% | 0.59% | 100.00% | 1.09% | 100.00% | 1.99% |
| 22a. | Ophthalmologists | 0.41% | 0.00% | 1.28% | 0.05% | 0.25% | 0.00% |
| 22b. | Optometrists | 49.19% | 0.59% | 98.72% | 4.19% | 99.75% | 0.09% |
| 22c. | Other Vision Care Personnel | 50.40% | 0.60% | ||||
| 22d. | Total Vision Services (Lines 22a–c) | 100.00% | 1.19% | 100.00% | 4.24% | 100.00% | 0.09% |
| 23. | Pharmacy Personnel | 100.00% | 3.36% | ||||
| 24. | Case Managers | 34.11% | 3.90% | 82.35% | 2.63% | 80.68% | 3.85% |
| 25. | Patient and Community Education Specialists | 6.23% | 0.71% | 17.65% | 0.56% | 19.32% | 0.92% |
| 26. | Outreach Workers | 7.17% | 0.82% | ||||
| 27. | Transportation Personnel | 3.61% | 0.41% | ||||
| 27a. | Eligibility Assistance Workers | 18.31% | 2.09% | ||||
| 27b. | Interpretation Personnel | 13.57% | 1.55% | ||||
| 27c. | Community Health Workers | 15.49% | 1.77% | ||||
| 28. | Other Enabling Services | 1.52% | 0.17% | ||||
| 29. | Total Enabling Services (Lines 24–28) | 100.00% | 11.43% | 100.00% | 3.19% | 100.00% | 4.78% |
| 29a. | Other Programs and Services | 100.00% | 7.91% | ||||
| 29b. | Quality Improvement Personnel | 100.00% | 1.15% | ||||
| 30a. | Management and Support Personnel | 8.74% | |||||
| 30b. | Fiscal and Billing Personnel | 4.24% | |||||
| 30c. | IT Personnel | 2.27% | |||||
| 31. | Facility Personnel | 2.30% | |||||
| 32. | Patient Support Personnel | 14.35% | |||||
| 33. | Total Facility and Non-Clinical Support Personnel (Lines 30a-32) | 100.00% | 31.90% | ||||
| 34. | Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) | 100.00% | 100.00% | 100.00% | |||
Footnotes
'-' Data cannot be calculated or has been suppressed for confidentiality purposes.
Cells that are shaded blue represent data that was not reported or null values.
View Detailed UDS Footnotes
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