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HRSA Health Resources & Services Administration

Table 5: Staffing and Utilization

Massachusetts Data

38 Awardees

Line Personnel by Major Service Category FTEs (a) Clinic Visits (b) Virtual Visits (b2) Patients (c)
1. Family Physicians 241.10 560,489 11
2. General Practitioners 3.57 7,951 0
3. Internists 173.51 449,291 19
4. Obstetrician/Gynecologists 27.75 49,149 0
5. Pediatricians 75.10 215,237 0
7. Other Specialty Physicians 21.66 64,229 334
8. Total Physicians (Lines 1–7) 542.69 1,346,346 364
9a. Nurse Practitioners 415.88 853,642 137
9b. Physician Assistants 61.16 132,946 17
10. Certified Nurse Midwives 20.47 33,633 0
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 497.51 1,020,221 154
11. Nurses 861.50 187,340 0
12. Other Medical Personnel 1,000.49
13. Laboratory Personnel 69.33
14. X-ray Personnel 32.23
15. Total Medical (Lines 8 + 10a through 14) 3,003.75 2,553,907 518 691,235
16. Dentists 219.20 455,800 0
17. Dental Hygienists 98.60 122,620 0
17a. Dental Therapists 0.00 0 0
18. Other Dental Personnel 333.13
19. Total Dental Services (Lines 16–18) 650.93 578,420 0 189,863
20a. Psychiatrists 35.62 65,474 364
20a1. Licensed Clinical Psychologists 24.27 20,869 0
20a2. Licensed Clinical Social Workers 258.53 208,535 9
20b. Other Licensed Mental Health Providers 118.13 99,342 463
20c. Other Mental Health Staff 62.10 36,517 0
20. Total Mental Health (Lines 20a–c) 498.65 430,737 836 69,829
21. Substance Use Disorder Services 133.71 97,889 0 12,539
22. Other Professional Services 53.22 52,911 0 23,865
22a. Ophthalmologists 5.73 2,957 0
22b. Optometrists 55.02 138,071 0
22c. Other Vision Care Staff 63.95 0
22d. Total Vision Services (Lines 22a–c) 124.70 141,028 0 99,559
23. Pharmacy Personnel 199.79
24. Case Managers 343.89 116,873 0
25. Patient/Community Education Specialists 82.76 38,973 0
26. Outreach Workers 73.13
27. Transportation Staff 38.80
27a. Eligibility Assistance Workers 212.20
27b. Interpretation Staff 143.43
27c. Community Health Workers 111.48
28. Other Enabling Services 13.89
29. Total Enabling Services (Lines 24–28) 1,019.58 155,846 0 57,154
29a. Other Programs/Services 720.45
29b. Quality Improvement Staff 102.22
30a. Management and Support Staff 717.81
30b. Fiscal and Billing Staff 436.32
30c. IT Staff 182.55
31. Facility Staff 226.41
32. Patient Support Staff 1,525.71
33. Total Facility and Non-Clinical Support Staff (Lines 30a–32) 3,088.80
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 9,595.80 4,010,738 1,354
Line Personnel by Major Service Category FTEs Clinic Visits Virtual Visits
% Group % Total % Group % Total % Group % Total
1. Family Physicians 8.03% 2.51% 21.95% 13.97% 2.12% 0.81%
2. General Practitioners 0.12% 0.04% 0.31% 0.20% 0.00% 0.00%
3. Internists 5.78% 1.81% 17.59% 11.20% 3.67% 1.40%
4. Obstetrician/Gynecologists 0.92% 0.29% 1.92% 1.23% 0.00% 0.00%
5. Pediatricians 2.50% 0.78% 8.43% 5.37% 0.00% 0.00%
7. Other Specialty Physicians 0.72% 0.23% 2.51% 1.60% 64.48% 24.67%
8. Total Physicians (Lines 1–7) 18.07% 5.66% 52.72% 33.57% 70.27% 26.88%
9a. Nurse Practitioners 13.85% 4.33% 33.42% 21.28% 26.45% 10.12%
9b. Physician Assistants 2.04% 0.64% 5.21% 3.31% 3.28% 1.26%
10. Certified Nurse Midwives 0.68% 0.21% 1.32% 0.84% 0.00% 0.00%
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 16.56% 5.18% 39.95% 25.44% 29.73% 11.37%
11. Nurses 28.68% 8.98% 7.34% 4.67% 0.00% 0.00%
12. Other Medical Personnel 33.31% 10.43%
13. Laboratory Personnel 2.31% 0.72%
14. X-ray Personnel 1.07% 0.34%
15. Total Medical (Lines 8 + 10a through 14) 100.00% 31.30% 100.00% 63.68% 100.00% 38.26%
16. Dentists 33.67% 2.28% 78.80% 11.36% 0.00% 0.00%
17. Dental Hygienists 15.15% 1.03% 21.20% 3.06% 0.00% 0.00%
17a. Dental Therapists 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
18. Other Dental Personnel 51.18% 3.47%
19. Total Dental Services (Lines 16–18) 100.00% 6.78% 100.00% 14.42% 0.00% 0.00%
20a. Psychiatrists 7.14% 0.37% 15.20% 1.63% 43.54% 26.88%
20a1. Licensed Clinical Psychologists 4.87% 0.25% 4.84% 0.52% 0.00% 0.00%
20a2. Licensed Clinical Social Workers 51.85% 2.69% 48.41% 5.20% 1.08% 0.66%
20b. Other Licensed Mental Health Providers 23.69% 1.23% 23.06% 2.48% 55.38% 34.19%
20c. Other Mental Health Staff 12.45% 0.65% 8.48% 0.91% 0.00% 0.00%
20. Total Mental Health (Lines 20a–c) 100.00% 5.20% 100.00% 10.74% 100.00% 61.74%
21. Substance Use Disorder Services 100.00% 1.39% 100.00% 2.44% 0.00% 0.00%
22. Other Professional Services 100.00% 0.55% 100.00% 1.32% 0.00% 0.00%
22a. Ophthalmologists 4.60% 0.06% 2.10% 0.07% 0.00% 0.00%
22b. Optometrists 44.12% 0.57% 97.90% 3.44% 0.00% 0.00%
22c. Other Vision Care Staff 51.28% 0.67% 0.00% 0.00%
22d. Total Vision Services (Lines 22a–c) 100.00% 1.30% 100.00% 3.52% 0.00% 0.00%
23. Pharmacy Personnel 100.00% 2.08%
24. Case Managers 33.73% 3.58% 74.99% 2.91% 0.00% 0.00%
25. Patient/Community Education Specialists 8.12% 0.86% 25.01% 0.97% 0.00% 0.00%
26. Outreach Workers 7.17% 0.76%
27. Transportation Staff 3.81% 0.40%
27a. Eligibility Assistance Workers 20.81% 2.21%
27b. Interpretation Staff 14.07% 1.49%
27c. Community Health Workers 10.93% 1.16%
28. Other Enabling Services 1.36% 0.14%
29. Total Enabling Services (Lines 24–28) 100.00% 10.63% 100.00% 3.89% 0.00% 0.00%
29a. Other Programs/Services 100.00% 7.51%
29b. Quality Improvement Staff 100.00% 1.07%
30a. Management and Support Staff 7.48%
30b. Fiscal and Billing Staff 4.55%
30c. IT Staff 1.90%
31. Facility Staff 2.36%
32. Patient Support Staff 15.90%
33. Total Facility and Non-Clinical Support Staff (Lines 30a–32) 100.00% 32.19%
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 100.00% 100.00% 100.00%

Footnotes

Clinic Visits are shown only for personnel that generate reportable visits.
Subtotals may differ from the sum of cells due to rounding.
Percentages may not equal 100% due to rounding.