Table 5: Staffing and Utilization
Massachusetts Data
38 Awardees
| Line | Personnel by Major Service Category | FTEs (a) | Clinic Visits (b) | Virtual Visits (b2) | Patients (c) |
|---|---|---|---|---|---|
| 1. | Family Physicians | 241.10 | 560,489 | 11 | |
| 2. | General Practitioners | 3.57 | 7,951 | 0 | |
| 3. | Internists | 173.51 | 449,291 | 19 | |
| 4. | Obstetrician/Gynecologists | 27.75 | 49,149 | 0 | |
| 5. | Pediatricians | 75.10 | 215,237 | 0 | |
| 7. | Other Specialty Physicians | 21.66 | 64,229 | 334 | |
| 8. | Total Physicians (Lines 1–7) | 542.69 | 1,346,346 | 364 | |
| 9a. | Nurse Practitioners | 415.88 | 853,642 | 137 | |
| 9b. | Physician Assistants | 61.16 | 132,946 | 17 | |
| 10. | Certified Nurse Midwives | 20.47 | 33,633 | 0 | |
| 10a. | Total NPs, PAs, and CNMs (Lines 9a–10) | 497.51 | 1,020,221 | 154 | |
| 11. | Nurses | 861.50 | 187,340 | 0 | |
| 12. | Other Medical Personnel | 1,000.49 | |||
| 13. | Laboratory Personnel | 69.33 | |||
| 14. | X-ray Personnel | 32.23 | |||
| 15. | Total Medical (Lines 8 + 10a through 14) | 3,003.75 | 2,553,907 | 518 | 691,235 |
| 16. | Dentists | 219.20 | 455,800 | 0 | |
| 17. | Dental Hygienists | 98.60 | 122,620 | 0 | |
| 17a. | Dental Therapists | 0.00 | 0 | 0 | |
| 18. | Other Dental Personnel | 333.13 | |||
| 19. | Total Dental Services (Lines 16–18) | 650.93 | 578,420 | 0 | 189,863 |
| 20a. | Psychiatrists | 35.62 | 65,474 | 364 | |
| 20a1. | Licensed Clinical Psychologists | 24.27 | 20,869 | 0 | |
| 20a2. | Licensed Clinical Social Workers | 258.53 | 208,535 | 9 | |
| 20b. | Other Licensed Mental Health Providers | 118.13 | 99,342 | 463 | |
| 20c. | Other Mental Health Staff | 62.10 | 36,517 | 0 | |
| 20. | Total Mental Health (Lines 20a–c) | 498.65 | 430,737 | 836 | 69,829 |
| 21. | Substance Use Disorder Services | 133.71 | 97,889 | 0 | 12,539 |
| 22. | Other Professional Services | 53.22 | 52,911 | 0 | 23,865 |
| 22a. | Ophthalmologists | 5.73 | 2,957 | 0 | |
| 22b. | Optometrists | 55.02 | 138,071 | 0 | |
| 22c. | Other Vision Care Staff | 63.95 | 0 | ||
| 22d. | Total Vision Services (Lines 22a–c) | 124.70 | 141,028 | 0 | 99,559 |
| 23. | Pharmacy Personnel | 199.79 | |||
| 24. | Case Managers | 343.89 | 116,873 | 0 | |
| 25. | Patient/Community Education Specialists | 82.76 | 38,973 | 0 | |
| 26. | Outreach Workers | 73.13 | |||
| 27. | Transportation Staff | 38.80 | |||
| 27a. | Eligibility Assistance Workers | 212.20 | |||
| 27b. | Interpretation Staff | 143.43 | |||
| 27c. | Community Health Workers | 111.48 | |||
| 28. | Other Enabling Services | 13.89 | |||
| 29. | Total Enabling Services (Lines 24–28) | 1,019.58 | 155,846 | 0 | 57,154 |
| 29a. | Other Programs/Services | 720.45 | |||
| 29b. | Quality Improvement Staff | 102.22 | |||
| 30a. | Management and Support Staff | 717.81 | |||
| 30b. | Fiscal and Billing Staff | 436.32 | |||
| 30c. | IT Staff | 182.55 | |||
| 31. | Facility Staff | 226.41 | |||
| 32. | Patient Support Staff | 1,525.71 | |||
| 33. | Total Facility and Non-Clinical Support Staff (Lines 30a–32) | 3,088.80 | |||
| 34. | Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) | 9,595.80 | 4,010,738 | 1,354 |
| Line | Personnel by Major Service Category | FTEs | Clinic Visits | Virtual Visits | |||
|---|---|---|---|---|---|---|---|
| % Group | % Total | % Group | % Total | % Group | % Total | ||
| 1. | Family Physicians | 8.03% | 2.51% | 21.95% | 13.97% | 2.12% | 0.81% |
| 2. | General Practitioners | 0.12% | 0.04% | 0.31% | 0.20% | 0.00% | 0.00% |
| 3. | Internists | 5.78% | 1.81% | 17.59% | 11.20% | 3.67% | 1.40% |
| 4. | Obstetrician/Gynecologists | 0.92% | 0.29% | 1.92% | 1.23% | 0.00% | 0.00% |
| 5. | Pediatricians | 2.50% | 0.78% | 8.43% | 5.37% | 0.00% | 0.00% |
| 7. | Other Specialty Physicians | 0.72% | 0.23% | 2.51% | 1.60% | 64.48% | 24.67% |
| 8. | Total Physicians (Lines 1–7) | 18.07% | 5.66% | 52.72% | 33.57% | 70.27% | 26.88% |
| 9a. | Nurse Practitioners | 13.85% | 4.33% | 33.42% | 21.28% | 26.45% | 10.12% |
| 9b. | Physician Assistants | 2.04% | 0.64% | 5.21% | 3.31% | 3.28% | 1.26% |
| 10. | Certified Nurse Midwives | 0.68% | 0.21% | 1.32% | 0.84% | 0.00% | 0.00% |
| 10a. | Total NPs, PAs, and CNMs (Lines 9a–10) | 16.56% | 5.18% | 39.95% | 25.44% | 29.73% | 11.37% |
| 11. | Nurses | 28.68% | 8.98% | 7.34% | 4.67% | 0.00% | 0.00% |
| 12. | Other Medical Personnel | 33.31% | 10.43% | ||||
| 13. | Laboratory Personnel | 2.31% | 0.72% | ||||
| 14. | X-ray Personnel | 1.07% | 0.34% | ||||
| 15. | Total Medical (Lines 8 + 10a through 14) | 100.00% | 31.30% | 100.00% | 63.68% | 100.00% | 38.26% |
| 16. | Dentists | 33.67% | 2.28% | 78.80% | 11.36% | 0.00% | 0.00% |
| 17. | Dental Hygienists | 15.15% | 1.03% | 21.20% | 3.06% | 0.00% | 0.00% |
| 17a. | Dental Therapists | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% | 0.00% |
| 18. | Other Dental Personnel | 51.18% | 3.47% | ||||
| 19. | Total Dental Services (Lines 16–18) | 100.00% | 6.78% | 100.00% | 14.42% | 0.00% | 0.00% |
| 20a. | Psychiatrists | 7.14% | 0.37% | 15.20% | 1.63% | 43.54% | 26.88% |
| 20a1. | Licensed Clinical Psychologists | 4.87% | 0.25% | 4.84% | 0.52% | 0.00% | 0.00% |
| 20a2. | Licensed Clinical Social Workers | 51.85% | 2.69% | 48.41% | 5.20% | 1.08% | 0.66% |
| 20b. | Other Licensed Mental Health Providers | 23.69% | 1.23% | 23.06% | 2.48% | 55.38% | 34.19% |
| 20c. | Other Mental Health Staff | 12.45% | 0.65% | 8.48% | 0.91% | 0.00% | 0.00% |
| 20. | Total Mental Health (Lines 20a–c) | 100.00% | 5.20% | 100.00% | 10.74% | 100.00% | 61.74% |
| 21. | Substance Use Disorder Services | 100.00% | 1.39% | 100.00% | 2.44% | 0.00% | 0.00% |
| 22. | Other Professional Services | 100.00% | 0.55% | 100.00% | 1.32% | 0.00% | 0.00% |
| 22a. | Ophthalmologists | 4.60% | 0.06% | 2.10% | 0.07% | 0.00% | 0.00% |
| 22b. | Optometrists | 44.12% | 0.57% | 97.90% | 3.44% | 0.00% | 0.00% |
| 22c. | Other Vision Care Staff | 51.28% | 0.67% | 0.00% | 0.00% | ||
| 22d. | Total Vision Services (Lines 22a–c) | 100.00% | 1.30% | 100.00% | 3.52% | 0.00% | 0.00% |
| 23. | Pharmacy Personnel | 100.00% | 2.08% | ||||
| 24. | Case Managers | 33.73% | 3.58% | 74.99% | 2.91% | 0.00% | 0.00% |
| 25. | Patient/Community Education Specialists | 8.12% | 0.86% | 25.01% | 0.97% | 0.00% | 0.00% |
| 26. | Outreach Workers | 7.17% | 0.76% | ||||
| 27. | Transportation Staff | 3.81% | 0.40% | ||||
| 27a. | Eligibility Assistance Workers | 20.81% | 2.21% | ||||
| 27b. | Interpretation Staff | 14.07% | 1.49% | ||||
| 27c. | Community Health Workers | 10.93% | 1.16% | ||||
| 28. | Other Enabling Services | 1.36% | 0.14% | ||||
| 29. | Total Enabling Services (Lines 24–28) | 100.00% | 10.63% | 100.00% | 3.89% | 0.00% | 0.00% |
| 29a. | Other Programs/Services | 100.00% | 7.51% | ||||
| 29b. | Quality Improvement Staff | 100.00% | 1.07% | ||||
| 30a. | Management and Support Staff | 7.48% | |||||
| 30b. | Fiscal and Billing Staff | 4.55% | |||||
| 30c. | IT Staff | 1.90% | |||||
| 31. | Facility Staff | 2.36% | |||||
| 32. | Patient Support Staff | 15.90% | |||||
| 33. | Total Facility and Non-Clinical Support Staff (Lines 30a–32) | 100.00% | 32.19% | ||||
| 34. | Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) | 100.00% | 100.00% | 100.00% | |||
Footnotes
Clinic Visits are shown only for personnel that generate reportable visits.
Subtotals may differ from the sum of cells due to rounding.
Percentages may not equal 100% due to rounding.