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Table 5: Staffing and Utilization

North Carolina Look-Alike Data

5 Look-Alikes

Line Personnel by Major Service Category FTEs (a) Clinic Visits (b) Virtual Visits (b2) Patients (c)
1. Family Physicians 24.56 128,787 880
2. General Practitioners 0.00 0 4
3. Internists 10.50 20,189 707
4. Obstetrician/Gynecologists 8.14 18,211 19
5. Pediatricians 3.13 6,820 120
7. Other Specialty Physicians 1.30 7,975 6
8. Total Physicians (Lines 1–7) 47.63 181,982 1,736
9a. Nurse Practitioners 27.76 63,812 655
9b. Physician Assistants 14.12 37,418 409
10. Certified Nurse Midwives 4.55 10,650 0
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 46.43 111,880 1,064
11. Nurses 44.70 0 0
12. Other Medical Personnel 103.36
13. Laboratory Personnel 9.10
14. X-ray Personnel 1.48
15. Total Medical Care Services (Lines 8 + 10a– 14) 252.70 293,862 2,800 71,697
16. Dentists 4.48 7,180 0
17. Dental Hygienists 3.27 2,951 0
17a. Dental Therapists 0.00 0 0
18. Other Dental Personnel 0.00
19. Total Dental Services (Lines 16–18) 7.75 10,131 0 4,366
20a. Psychiatrists 2.51 2,384 1
20a1. Licensed Clinical Psychologists 1.41 2,944 0
20a2. Licensed Clinical Social Workers 47.53 16,858 322
20b. Other Licensed Mental Health Providers 9.73 11,065 1,345
20c. Other Mental Health Personnel 2.03 375 51
20. Total Mental Health Services (Lines 20a-c) 63.21 33,626 1,719 6,105
21. Substance Use Disorder Services 3.00 1,265 115 326
22. Other Professional Services 1.63 1,012 449 817
22a. Ophthalmologists 0.00 83 0
22b. Optometrists 0.00 0 0
22c. Other Vision Care Personnel 0.00
22d. Total Vision Services (Lines 22a–c) 0.00 83 0 78
23a. Pharmacists 10.10
23b. Clinical Pharmacists 5.16
23c. Pharmacy Technicians 13.70
23d. Other Pharmacy Personnel 1.00
23. Pharmacy Personnel (Lines 23a–d) 29.96
24. Case Managers 10.95 4,823 112
25. Health Education Specialists 0.00 0 0
26. Outreach Workers 2.50
27. Transportation Personnel 3.25
27a. Eligibility Assistance Workers 8.55
27b. Interpretation Personnel 4.60
27c. Community Health Workers 1.84
28. Other Enabling Services 0.00
29. Total Enabling Services (Lines 24–28) 31.69 4,823 112 2,226
29a. Other Programs and Services 0.00
29b. Quality Improvement Personnel 2.65
30a. Management and Support Personnel 45.28
30b. Fiscal and Billing Personnel 24.28
30c. IT Personnel 2.10
31. Facility Personnel 3.45
32. Patient Support Personnel 88.31
33. Total Facility and Non-Clinical Support Personnel (Lines 30a-32) 163.42
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 556.01 344,802 5,195
Line Personnel by Major Service Category FTEs Clinic Visits Virtual Visits
% Group % Total % Group % Total % Group % Total
1. Family Physicians 9.72% 4.42% 43.83% 37.35% 31.43% 16.94%
2. General Practitioners 0.00% 0.00% 0.00% 0.00% 0.14% 0.08%
3. Internists 4.16% 1.89% 6.87% 5.86% 25.25% 13.61%
4. Obstetrician/Gynecologists 3.22% 1.46% 6.20% 5.28% 0.68% 0.37%
5. Pediatricians 1.24% 0.56% 2.32% 1.98% 4.29% 2.31%
7. Other Specialty Physicians 0.51% 0.23% 2.71% 2.31% 0.21% 0.12%
8. Total Physicians (Lines 1–7) 18.85% 8.57% 61.93% 52.78% 62.00% 33.42%
9a. Nurse Practitioners 10.99% 4.99% 21.71% 18.51% 23.39% 12.61%
9b. Physician Assistants 5.59% 2.54% 12.73% 10.85% 14.61% 7.87%
10. Certified Nurse Midwives 1.80% 0.82% 3.62% 3.09% 0.00% 0.00%
10a. Total NPs, PAs, and CNMs (Lines 9a–10) 18.37% 8.35% 38.07% 32.45% 38.00% 20.48%
11. Nurses 17.69% 8.04% 0.00% 0.00% 0.00% 0.00%
12. Other Medical Personnel 40.90% 18.59%
13. Laboratory Personnel 3.60% 1.64%
14. X-ray Personnel 0.59% 0.27%
15. Total Medical Care Services (Lines 8 + 10a– 14) 100.00% 45.45% 100.00% 85.23% 100.00% 53.90%
16. Dentists 57.81% 0.81% 70.87% 2.08% 0.00%
17. Dental Hygienists 42.19% 0.59% 29.13% 0.86% 0.00%
17a. Dental Therapists 0.00% 0.00% 0.00% 0.00% 0.00%
18. Other Dental Personnel 0.00% 0.00%
19. Total Dental Services (Lines 16–18) 100.00% 1.39% 100.00% 2.94% 0.00%
20a. Psychiatrists 3.97% 0.45% 7.09% 0.69% 0.06% 0.02%
20a1. Licensed Clinical Psychologists 2.23% 0.25% 8.76% 0.85% 0.00% 0.00%
20a2. Licensed Clinical Social Workers 75.19% 8.55% 50.13% 4.89% 18.73% 6.20%
20b. Other Licensed Mental Health Providers 15.39% 1.75% 32.91% 3.21% 78.24% 25.89%
20c. Other Mental Health Personnel 3.21% 0.37% 1.12% 0.11% 2.97% 0.98%
20. Total Mental Health Services (Lines 20a-c) 100.00% 11.37% 100.00% 9.75% 100.00% 33.09%
21. Substance Use Disorder Services 100.00% 0.54% 100.00% 0.37% 100.00% 2.21%
22. Other Professional Services 100.00% 0.29% 100.00% 0.29% 100.00% 8.64%
22a. Ophthalmologists 0.00% 100.00% 0.02% 0.00%
22b. Optometrists 0.00% 0.00% 0.00% 0.00%
22c. Other Vision Care Personnel 0.00%
22d. Total Vision Services (Lines 22a–c) 0.00% 100.00% 0.02% 0.00%
23a. Pharmacists 33.71% 1.82%
23b. Clinical Pharmacists 17.22% 0.93%
23c. Pharmacy Technicians 45.73% 2.46%
23d. Other Pharmacy Personnel 3.34% 0.18%
23. Pharmacy Personnel (Lines 23a–d) 100.00% 5.39%
24. Case Managers 34.55% 1.97% 100.00% 1.40% 100.00% 2.16%
25. Health Education Specialists 0.00% 0.00% 0.00% 0.00% 0.00% 0.00%
26. Outreach Workers 7.89% 0.45%
27. Transportation Personnel 10.26% 0.58%
27a. Eligibility Assistance Workers 26.98% 1.54%
27b. Interpretation Personnel 14.52% 0.83%
27c. Community Health Workers 5.81% 0.33%
28. Other Enabling Services 0.00% 0.00%
29. Total Enabling Services (Lines 24–28) 100.00% 5.70% 100.00% 1.40% 100.00% 2.16%
29a. Other Programs and Services 0.00%
29b. Quality Improvement Personnel 100.00% 0.48%
30a. Management and Support Personnel 8.14%
30b. Fiscal and Billing Personnel 4.37%
30c. IT Personnel 0.38%
31. Facility Personnel 0.62%
32. Patient Support Personnel 15.88%
33. Total Facility and Non-Clinical Support Personnel (Lines 30a-32) 100.00% 29.39%
34. Grand Total (Lines 15+19+20+21+22+22d+23+29+29a+29b+33) 100.00% 100.00% 100.00%

Footnotes

'-' Data cannot be calculated or has been suppressed for confidentiality purposes.

Cells that are shaded blue represent data that was not reported or null values.

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